Responsible Gaming
Gaming Should Be Entertainment
At FairPlay, we believe that gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It carries real risks, and it's important to approach it with a responsible mindset.
We are committed to promoting safe and fair gaming practices for all our players. Please read the information below to understand how to gamble responsibly.
Age Verification
In India, you must be at least 18 years of age to participate in gaming activities on our platform. Age verification is mandatory and required by law.
By accessing our site, you confirm that:
- You are 18 years of age or older
- You comply with all applicable gaming laws in your jurisdiction
- You have provided accurate personal information during registration
We reserve the right to verify your age at any time and may request documentation to confirm your identity.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, please seek help:
- Chasing Losses: Continuing to gamble in an attempt to recover money you've lost
- Hiding Gambling: Keeping your gaming activity secret from family or friends
- Neglecting Responsibilities: Ignoring work, school, or family obligations due to gaming
- Spending More Than Intended: Regularly wagering more money or time than planned
- Borrowing Money to Gamble: Taking loans or using credit to fund gaming activities
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Escalating Bets: Needing to wager larger amounts to feel the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gaming
- Relationship Conflicts: Gaming causing tension with loved ones
- Financial Problems: Difficulty paying bills or accumulating debt due to gambling
If you experience any of these signs, it's important to take action immediately.
Self-Help Tools & Player Controls
We provide several tools to help you manage your gaming responsibly:
Deposit Limits
Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly). Once reached, you cannot deposit further until the period resets.
Loss Limits
Set a limit on the maximum amount you're willing to lose. If you reach this limit, your account will be temporarily restricted from further gaming.
Reality Checks
Receive periodic reminders during your gaming sessions about how long you've been playing and how much you've spent. These notifications help you maintain awareness and control.
Self-Exclusion
If you feel you need a break, you can self-exclude from our platform for a period you choose (minimum 24 hours to permanent). During this period, you will not be able to access your account or place bets. Once self-excluded, you cannot reverse the decision during the exclusion period.
To access these tools, log into your account and visit your player settings or contact our Customer Support team for assistance.
Support Organizations & Helplines
If you're struggling with problem gambling, professional help is available. Here are reputable organizations that can assist you:
India
- All India Gaming Federation (AIGF): Advocacy and resources for responsible gaming in India
- Gamblers Anonymous: Support groups and meetings for individuals with gambling problems
- AASRA (Suicide Prevention Helpline): +91 22 2754 6669 – Available 24/7 for those in crisis
International Organizations
- GamCare (United Kingdom): www.gamcare.org.uk – Free counseling and support
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and resources
- National Council on Problem Gambling (USA): www.ncpgambling.org – 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support for gambling addiction
These organizations offer confidential support and can provide resources tailored to your needs.
If You Need Help
Don't struggle alone. If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help immediately.
- Contact our Customer Support team to access self-help tools or self-exclusion options
- Call one of the helplines listed above to speak with a trained counselor
- Visit a support organization's website to find local resources and support groups
- Talk to a trusted family member, friend, or healthcare professional
Recovery is possible, and help is available. Taking action today is the first step toward healthier gaming habits or quitting altogether.
Our Commitment
FairPlay is dedicated to providing a safe gaming environment. We comply with all applicable gaming regulations in India and maintain the highest standards of fairness and player protection.
If you have any questions about responsible gaming or need assistance accessing our player tools, please contact our Customer Support team at support@mangalyasofttech.in.